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Infrastructure-287x218 Infrastructure Consulting

At Softek we consult to create, deploy and manage IT infrastructure for clients. We have well defined service level agreements that provide you with the assurance of consistently superior performance.

Infrastructure Consulting

At Softek we consult to create, deploy and manage IT infrastructure for clients. We have well defined service level agreements that provide you with the assurance of consistently superior performance. Be it multiple service windows, availability or technologies, we have the flexibility and agility to ensure that your IT infrastructure is always responsive to your business needs.

From consulting to deploying to managing your IT infrastructure, Softek has the resources and depth of experience to respond to challenges and opportunities industry wide as well as ones unique to your business.

Core Service Offerings

1. Database Infrastructure Solutions

Your databases are your repository of critical information and their smooth functioning is essential for virtually all your operations.

Our database services provide for secure, optimal management and enhanced database productivity. Our services range from database design and enhancement to installation / upgrades, backup / restoration and performance and capacity management. We have a proven track record with database management systems in multiple systems and environments. The goal of Softek-DBA is to provide a cost-effective solution to meet the day-to-day challenges of availability, performance and administration of your critical business information systems .

Softek-DBA specializes in maintaining and supporting databases remotely all over the world. We have a pool of very talented Database Administrators at your service twenty-four hours a day, seven days a week, three hundred sixty five days a year.
The implementation of the Softek-DBA remote database administration service begins with an on-site system review. This is an optional one to five day consulting engagement to review the current configuration, analyze performance metrics, and understand the user environment, type of applications and business.
The Softek DBA will do health check of the system and also performance measurements such as memory caching rates, checkpoint frequency and duration, and database write activity. Disk utilization will be analyzed for I/O balancing as well as to detect table and index fragmentation. A review of logical log backup and archive procedures will be performed to ensure recoverability in the event of a system failure. The performance parameters analyzed will be specific to your database vendor, be it Oracle, IBM DB2 or Informix.

If necessary, the Softek DBA will modify or recommend changes to the database platform configuration to optimize performance, and to establish a baseline for future tuning. Softek-DBA will also recommend any disaster recovery options, and hardware capacity planning, depending on your business needs.

We accomplish this through a comprehensive Remote DBA service including not only remote monitoring, but also the dedicated services of our experienced Softek-DBA engineers. Our service is designed specifically to meet the Oracle, DB2 UDB, Informix, and SQL Server database administration, maintenance, monitoring, management, support, and consulting needs of our clients.

The Softek-DBA Service can be customized to fit your business and budget, whether it be supplementing your current DBA staff or providing for your complete database administration needs. Softek-DBA remotely monitors critical Oracle, DB2 UDB, Informix, and SQL Server database operational statistics on a daily basis. Our staff DBAs respond when we see that you need us and are just a phone call away when you need them.

The Softek-DBAs are available for any type of database-related consulting engagement. The Professional Services group of Softek backs the Softek-DBA service, so more than just your database needs are covered.

We support all the major Relational Database Management vendors : Informix, Oracle, DB2 UDB and SQL Server databases. Our Softek-DBAs always keep themselves abreast with the latest technologies.

2. Network Infrastructure Solutions

Our portfolio of network services provides you with responsive, fully integrated networks that connect your enterprise and ensure dependable, highly secure, real-time access to people and information. Our services include :

Network integration services:Just like every building needs a solid foundation, businesses today need a solid network infrastructure to keep them competitive, especially during change or growth. Whether you need a small network to support a single office site or an enterprise network supporting offices around the globe, Softek can meet your needs. We provide customized, practical solutions that can be systematically built upon to accommodate any new business or technology requirement as it arises. Softek offers a suite of services designed to deliver a network infrastructure that meet your performance, usability, security, and administration needs. Our services include site surveys, site preparation, staging, installation, integration, training, and support. Our consultants and engineers are experts in the design and implementation of complex communications infrastructure and network technologies

Network architecture services: Softek uses a proven methodology to conduct and document network-planning studies. Our approach begins with gaining a full understanding of the business issues that are driving your network requirements. Once these issues are identified, Softek maps and assesses the current network infrastructure and clarifies networking requirements. We take into consideration unique site characteristics, applications, network management, security, performance objectives, as well as your future plans and capabilities

Network management and support services: Skilled in managing complex projects, Softek consultants use Softek’s proven methodology to ensure a successful solution implementation. Detailed plans are established at the beginning of a project and maintained throughout, incorporating schedule, cost, and management goals. Softek assigns a dedicated project manager for all aspects of the project, including third-party resource management. The result is a timely and effective implementation of your solution.

3. Unix Infrastructure Solutions:

We provide onsite or remote UNIX Systems Administration support. All facets of Unix administration are available:

  • Backups and recovery
  • Operating system and patches
  • Software installation and support
  • Network connectivity
  • Resource usage monitoring
  • Capacity planning
  • Security

Softek’s Consulting services can manage your UNIX based servers and workstations. We have a pool of very talented UNIX System Administrators. Most for our system administrators are certified administrators in their fields. Softek realizes that in most of the mid size and big organizations, UNIX systems are the back end for any application. Investing just in expensive and state of the art hardware is incomplete, without talented technical people to manage them. Our administrators make sure that the organizations systems are up and running round the clock.

We also offer Remote-Unix support for the organizations, which do not want to have the headache of hiring a full time System administrator. . The most common reasons are cost and reliability of service. Softek’s Consulting services can manage your UNIX based servers and workstations for a nominal cost. Along with a drastic reduction in UNIX Admin support costs, you have continuity and quality in your support. Many organizations lose an employee and then have to scramble to find someone to take on the responsibility of all the UNIX Admin tasks. The consequences of that situation can be very costly. Another great reason to outsource your UNIX Admin needs to Softek’s Consulting services is to avoid having to hire a fulltime employee or costly consultant to do what is really a part-time job.